(Your statutory customer rights are not affected)
The Usage and access to our Web Site and the sale and purchase of products from this Site are governed by the terms and conditions of use and the terms and conditions of business
By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions then please do not use this Site.
Fishon Tackle Shop LTD is a company incorporated in England & Wales under company number 11239007. Fishon Tackle Shop LTD registered office is at Forstal House, Maidstone Road, Paddock Wood, Kent, TN12 6PY. VAT Number 104 5027 62.
1.1 All Site design, text, graphics, the selection and arrangement and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of Fishon Tackle Shop LTD and its affiliates, or their content and technology providers. All rights reserved.
1.2 Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with us or using the Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission, is strictly prohibited.
1.3 All brand names, product names and titles used in the Site are trade marks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.
We are not responsible for the content of any off-site pages or any other sites linked to the Site nor have we reviewed any such site. Enter the linked sites at your own risk, please check their Terms & Conditions as it will be separate to our own.
Items purchased are subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.
1.1 Fishon Tackle Shop LTD trade as a retailer and we do not supply other parties for re-sale.
1.3 All prices are listed in pounds Sterling and are inclusive of VAT a VAT receipt can be enclosed if requested.
1.4 Prices are subject to any changes to the rate or applicability of VAT
1.5 All item prices shown exclude delivery, delivery is added to the item once in the basket, see our delivery details for more information.
1.6 Prices are correct at the time of order only and relate to internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person or product. Price increase may occur but only when a manufacture decide to increase the RRP. This will not effect your order once purchased.
3.1 Payment must be made in pounds Sterling only by major credit or debit cards as listed: Visa, Delta, Master Card, Switch, Electron, Solo. We also accept Pay Pal.
Goods will not be sent until payment has been made and completed.
The risk in the products will pass to you on delivery, as set out in paragraph 6.2 below.
6.1 All orders will be sent via the Royal Mail or UK Mail, couriers may alter.
6.2 You bear the risk once the products have been signed for/delivered. Any damage caused to outer packaging may result in damaged goods, this must be highlighted and signed as damage to the courier.
6.3 You agree that you have read the section about OUR postage details on the detailed in a postage page on our website.
6.4 If you request the parcel to be left in a safe place, ie, shed, porch, neighbour, Fishon Tackle Shop LTD will not accept any liability for loss of the parcel. Once the parcel has been left on the customer's property the liability is transferred from our courier to the customer. We require a signature for deliveries to ensure that they get delivered safely and securely.
Items once delivered will require a check, if the item is deemed to be faulty then you must contact us within 48 hours to resolve.
8.1 You have the right to cancel your contract with us at any time before the expiry of 7 working days from the day after the date of delivery of the products, providing the product(s) are returned unused, still in its original packaging and suitable for resale. You will receive a full refund of the purchase price, we will deduct the postage amount paid plus we do not collect or refund any returns postage paid.
8.2 Cancelling your order before or during dispatch - If you wish to cancel your order before or during our dispatch process you can either do this by telephone or support ticket. Please note that if you submit a support ticket it may not be seen until after the order has been passed to our courier, meaning it is too late to cancel and you will have to return the item back to us for a refund/exchange.
9.1 Items that are deemed faulty or damaged.
Any item that is deemed faulty or damaged maybe returned for a replacement, exchange or refund, photos may be required for proof of fault or damage. Proof of purchase will be required.
Most products come complete with a manufacturers one year warranty, faulty goods, in some cases will need to be sent back for inspection at the manufacturers. We will endeavour to have this resolved ASAP. It is the company’s decision on whether the product has been misused or not. Proof of purchase will be required.
9.2 Faults developed within the warranty period. Any item that has a fault after this period of time is not covered under any warranty unless a longer warranty is stipulated.
Wear and tear are not covered by replacement, exchange or refund after 28 days.
9.3 Faults within 28 days
An exchange or refund will be issued providing the item is returned within 28 days from the original date of purchase. Proof of purchase must be supplied.
9.4 Cost of return
All returns to Fishon Tackle Shop LTD must be returned by the customer at the customers expense, If the item is within the warranty period and is deemed faulty then we will refund the postage paid. In some cases we will organise a collection via Royal Mail or Courier.
Dimensions and weight may be required for collection.
You will only be reimbursed once a manufacturer's defect/error has been confirmed.
The above only applies to orders delivered within the United Kingdom, any return costs from Europe will have to be contacted before being dealt with.
10.1 Most Images and description are from the manufacturers. Fishon Tackle Shop LTD do not warrant that the product descriptions or content of this site is always 100% accurate, complete or error-free. Specification and colour may vary. Exchange, replacement or refund can be achieved if the product is different from the description or picture. This must be done within 28 days. Proof of purchase must be supplied.
11.1 We reserve the right to cancel or withhold any promotion offered by Fishon Tackle Shop LTD.
11.2 We have the right to cancel any promotion held with no prior warning.
11.3 Items which have been returned for refund or exchange will be processed in accordance with the standard returns policy, however, if an alternative item is selected the promotional discount cannot be applied.
12.1 Please note that our Postage free promotions are only available in mainland United Kingdom Only.
12.2 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered severable from these terms and conditions thereby not preventing the remainder from being enforceable or effective.
12.3 We have the right to amend any terms & conditions at any time.
12.4 Nothing in these terms and conditions will reduce your statutory rights relating to faulty or miss described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.
13.1 Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.
14.1 We endeavour to give the best customer service and offer products at competitive prices. Our trading days are Monday to Saturday 8:30am – 5:30pm, we will not reply to emails out of these hours. We try to get back to each email, phone call asap. Contact number is 01892 459217